Privacy
Time Warner Cable is very respectful about the privacy concerns of the visitors to its sites on the Internet. As a general policy, no personal information is automatically collected from visitors to this site. However, certain non-personal information of visitors is recorded by the standard operation of Time Warner Cable's Internet servers. This information is primarily used to provide an enhanced online experience for the visitor. Information tracked includes the type of browser being used by the visitor (e.g., Netscape, Internet Explorer), the type of operating system (e.g., Macintosh, Windows) in use by the visitor and the domain name of the visitor's Internet service provider (e.g., America Online, Earthlink). By having this information, Web pages optimized for a particular visitor's computer are automatically made available to that visitor. Other use of this information may include internal review of the number of visitors to this site but only in an aggregate and non-personally-identifiable form. E-mail addresses and other personally identifiable data about visitors to this site are known to Time Warner Cable only when voluntarily submitted by the users Time Warner Cable will only use personally identifiable data provided at this site for the purposes described at the time it is collected (for example, the e-mail addresses visitors provide in order to receive e-mail alerts will only be used for the purpose of sending these e-mail alerts). Time Warner Cable sites, as well as any other third party sites linked to from this Web site, may each have different privacy policies and practices. You should carefully review these other Web sites' privacy policies in order to determine how each site may use any personal information you provide.A Special Note for Parents Concerning Privacy
On sites specifically designed for children, Time Warner Cable makes a special effort to encourage children to consult with their parents before furnishing data. However, Time Warner Cable believes that parents should supervise their children's online activities and consider using parental control tools available from online services and software manufacturers that help provide a "kid-friendly" online environment. These tools can also prevent children from disclosing online their name, address, and other personal information without parental permission. For additional information about parental control tools, please consult the "Consumer Assistance" page of the Direct Marketing Association home page (www.the-dma.org).How To Contact Us
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East Region:
Time Warner Cable Media 316 East Morehead St. 3rd Floor Charlotte, NC 28202 877-286-7117 Ads.est.billing@twcable.com |
Central Region:
Time Warner Cable Media 5001 Spring Valley Rd, Suite 550 E Dallas, TX 75244 866-740-0566 MediaBilling@twcable.com |
West Region:
Time Warner Cable Media 6021 Katell Ave, Suite 100 Cypress, CA 90630 714-657-1083 DL-ADS-WR-Credit@twcable.com |